Only Singapore Residents who have already purchased a Jetstar flight are eligible for any of the plans.


How to Make a Claim

If something has gone wrong on your trip and you need to make a claim, you must register your claim with us within 30 days after completion of your trip.

Lodging your claim is easy!

Simply click here, follow the on-screen instructions and provide the relevant documents to facilitate the processing of your claim submission or email us at