Only Singapore Residents who have already purchased a Jetstar flight are eligible for any of the plans.

Travel Insurance Notice

Suspension of Travel Insurance Sales — Effective 06 April 2020

AIG Asia Pacific Insurance Pte. Ltd. is temporarily suspending issuance of new Jetstar travel insurance policies effective 06 April 2020.

This does not impact existing customers who have already purchased a travel insurance policy. If you have queries regarding your policy, please refer to the contact information below.

Travel Insurance Policy Enquiries

If you wish to lodge a claim, click here and follow the on-screen instructions to proceed or email:

24 Hour Emergency Assistance
To contact Travel Guard® from anywhere in the world, call:
+65 6733 2552 Monday to Sunday, 24 hours
This service is provided by AIG TRAVEL ASIA PACIFIC PTE. LTD. (ATAP)

Policy Information
To view your policy wording, please click on the product name below:

Jetstar Asia Policy Wording
International Travel — Area 1
International Travel — Area 2

Current Travel Alerts: Click here